Create a baseline of understanding and capability within your organisation

Why I'm a good choice for this work:

  • Able to work with a diverse range of people, my approach adjusts to my audience
  • Diligence to ensure documentation and training plans are robust and meet requirements for BAU operations
  • Good listener and friendly manner

Example requests:

  • Create documentation for and train staff to use a new or existing system
  • Formalize disparate pieces of information into a nicely branded company document
  • Update and improve existing documentation

Technology used:

  • Microsoft Office and Google Docs
  • Reputable publications and authorities on a subject - e.g. W3C, Human Rights Commission
  • XMind for brainstorming/mind mapping


  • E-Commerce
  • Internet and telecommunications service providers
  • Government
  • NGO and charity
  • Professional services
  • Tourism